1. General Information

• Business Name: Planterior
• Location: Bogura, Bangladesh
• Website: www.planterior.com
• These terms govern the use of our website and the purchase of products offered on it.

2. Eligibility

• By using this website, you confirm that you are at least 15 years old or accessing it under the supervision of a parent or guardian.
• You agree to provide accurate, complete, and up-to-date information when making a purchase or creating an account.

3. Products and Services

• All plants and accessories displayed on our website are subject to availability.
• We make every effort to ensure product descriptions and images are accurate, but slight variations may occur.
• Prices are subject to change without prior notice.

4. Orders and Payments

• By placing an order, you agree to provide accurate payment and shipping information.
• All orders are subject to acceptance and availability.

• Payment methods currently accepted include bKash mobile banking only.

• In case of payment failure, the order will not be processed.

5. Shipping and Delivery

• We currently deliver across Bangladesh.
• Delivery times are estimated at 3-7 business days and may vary based on location and order size.
• Shipping charges will be displayed at checkout.
• Planterior is not responsible for delays caused by external factors such as weather, strikes, or carrier issues.

6. Returns and Refunds

• Returns are accepted for damaged or incorrect items within 5 days of delivery.
• To initiate a return, contact us at support@planterior.com with a photo of the issue.
• Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.
• Live plants are non-returnable unless they arrive damaged or incorrect.

7. Privacy Policy

• Your personal information is handled with utmost care and confidentiality.
• We are committed to protecting your data and ensuring secure transactions.

8. Intellectual Property

• All content, including images, text, logos, and graphics on our website, is the property of Planterior and is protected by copyright laws.
• You may not use, reproduce, or distribute any content without prior permission from Planterior.

9. Limitation of Liability

• Planterior is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the value of the order placed.

10. Modifications to Terms

• We reserve the right to update or modify these terms at any time without prior notice.
• Continued use of our website after changes signifies your acceptance of the revised terms.

11. Governing Law

• These terms are governed by the laws of Bangladesh.
• Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Bogura, Bangladesh.

Thank you for choosing Planterior. We look forward to bringing art and nature into your life. For any inquiries, please contact us at support@planterior.com.